Job Type(Full or Part-time):Full Time Benefits Eligibility :Full Benefits
Detailed Shift Information.
:Days, M-F
Description
Job Summary:
The Client Services Analyst is responsible for the performance of PC systems, equipment maintenance, review of application software and general support for users of PCs.
Major Responsibilities / Duties / Critical Tasks:
· Responsible for the performance of PC systems, equipment maintenance, review of application software and general support for users of PCs.
· Install, maintain, enhance and support of the software and hardware for associated PCs.
· Diagnose and recommend solutions for PC problems.
· Assist with the relocation of PC computers and associated peripheral equipment.
· Assist with the installation, maintenance, enhancement and support of local area networks.
· Maintain accurate listing of all PCs and peripherals.
· Respond to assigned work orders for PC and peripheral support.
· Provide specialized support of mobile devices.
· Assist with IT purchase requisitions as needed.
· Perform user account management duties for the network, Outlook, and other systems as required.
Accompanying Knowledge, Skills, Abilities and Competencies:
· Mobile Device Management experience preferred.
· Working knowledge of Microsoft Office and related products (SMS, Active Directory, MS Windows and Server updates computer room operations, and diagnosing and repairing PC failures.
)
Qualifications
Required Education / Experience:
· High School Diploma is required.
· Associate's Degree is preferred
· Two (2) years' experience with Apple devices covering iOS, iPadOS, macOS, MDM
· Two (2) years' experience with computer related equipment, including PC and software technical support, Microsoft Office and related products, SMS, Active Directory, MS Windows and Server updates computer-room operations, and diagnosing and repairing PC failures.
Work Locations: Tyler 75701
Organization: 001-University of Texas Health Science Center-Tyler
Job Posting: Aug 28, 2023, 2:05:04 PM
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