Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.
The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.
Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner.
If hired, the independent store owner will be your only employer.
Ace Hardware Corporation is not the employer for this position.
The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
Reports to: Assistant Manager, Store Manager
Shift: Varies
FLSA: Non-Exempt
Position Summary
Upholds the Core Values of Respect, Integrity and Service.
Floor associates are responsible for engaging customers, determining needs, provide options and to Amaze Every Customer Every Time.
RELIABLE TRANSPORTATION AND A VALID CURRENT DRIVER'S LICENSE ARE REQUIRED
MUST HAVE VERIFIABLE KNOWLEDGE AND EXPERIENCE
Essential Duties and Responsibilities.
Maintain assigned department: Keep clean, organized and fully stocked.
Execute the daily operational day-to-day goals and priorities assigned by store
management.
Cooperate with others and work well as part of a retail team.
Manage promtional materials and signage as directed.
Restock merchandise display, end caps and side wings.
Handle special orders for all non-stock items.
Watch for shoplifting, take action as in line with company policy.
Provide the best possible experience for Every Customer, Every Time by being helpful,
knowledgeable, and friendly.
While performing tasks such as fronting merchandise, cleaning and stocking shelves
remain awware of customers within the store.
Serve Customers in assigned department as well as storewide.
Actively participate in store communication and initiatives
Assist Customers with complaints/concerns with a sense of urgency.
Involve managment as appropriate.
Maintain awareness of all promotions and advertisements.
Assist customers with large or heavy items as needed.
Particpate in continuing education.
Required Knowledge, Skills and Abilities
Must have demonstrable knowledge in plumbing and electrical.
Able to communicate professionally with customers and team members
Skilled at providing prompt, friendly and attentive customer service
Strong organizational skills with a passion for details
Willing to learn all areas of the store and help train others
Proven track record of being a team player
Knowledge and experience of various departments is strongly desired.
A continuous pattern of regular and prompt attendance is required.
Availability must be flexible including evenings, weekends and holidays.
Physical Requirements
The minimum physical requirements for this position include:
Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth
Job responsibilities may change based on the needs of the business.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate occasionally works near moving mechanical parts.
The associate may work near outside weather conditions.
The noise level in the work environment is usually moderate.