Pediatrics Clinic Manager

Pediatric Clinic Manager – Bethesda Pediatrics Do you want to make a difference in the lives of others while also pursuing a fulfilling career? Do you love being a leader and overseeing projects and people? If so, we need you on our team! Bethesda Pediatrics is looking for a Pediatric Clinic Manager to oversee clinic operations, lead staff and ensure the highest quality of care for our smallest patients.
Bethesda Pediatrics is a non-profit clinic providing care for underserved families in the East Texas area.
Our mission goes beyond the ordinary, aiming to surprise, delight, and exceed expectations at every turn.
We believe in the power of community, fostering meaningful connections, and recognizing the unique value in each individual.
If you're ready to embark on a journey where faith, innovation, and empathy, are not just buzzwords but guiding principles, then you're in the right place.
As a Christian-based organization, our team comes to work every day ready to make a tangible difference in the community.
The ideal candidate will have previous management experience in healthcare, with the ability to lead with a positive management-style while impacting change and encouraging growth.
General Summary: This position oversees the management of the pediatric medical and dental clinics, including office staff, billing, scheduling, coding, electronic medical records, patient feedback and will work closely with the provider team as well as other leadership.
This person will be highly focused on short-term and long-term clinic goals and possess a genuine belief in our mission, core values and culture.
DELIVER THE UNEXPECTED * ENGAGE THE COMMUNITY * VALUE EVERY PERSON JOB DUTIES Manages and develops an effective staff: providing effective communication, leadership, guidance, and resources according to organizational policies and applicable laws and regulations.
Responsible for direct oversight of day-to-day management of front desk, billing, scheduling Oversee the department’s compliance with legal guidelines, policies, and quality standards.
Plan, coordinate, and oversee the delivery of all administrative patient care services and satisfaction.
Continually seek to improve patient services and implement changes and/or new programming into the clinic as needed.
Lead and develop the department, maintain an inclusive and engaging workplace.
Perform annual employee reviews and provide feedback on their performance to help motivate their dedication to professional goals.
Plan and coordinate patient schedules with medical and dental directors.
Reporting on KPI’s on a weekly basis Co-Responsible with HR manager for creating, updating, and maintaining policies and procedures related clinic staff safety, customer service and patient confidentiality (HIPAA) Responsible for ensuring all licenses are up to date.
Coordination of outside education classes Proficient in Electronic Medical Record systems Other duties as assigned QUALIFICATIONS Bachelor’s degree from an accredited college/university in a healthcare related field or equivalent experience.
Minimum of three (3) years in Leadership/Management role preferably in a health care field.
Ability to maintain confidentiality when interfacing with patients/clients, personnel, and other healthcare professionals.
WORK ENVIRONMENT This job operates in a medical and retail office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
SPIRITUAL GUIDELINES 1.
Practicing believer in the Lord Jesus Christ.
2.
Commitment to growth in relationship with the Lord Jesus Christ and in Christian maturity.
POSITION TYPE AND EXPECTED HOURS OF WORK This is a full-time position.
Days and hours of work are Monday through Friday, and some Saturdays.
ADHERENCE TO THE PHILOSOPHY OF BETHESDA HEALTH CLINIC The employee must demonstrate knowledge of and performance in accordance with the philosophy of compassion, caring and respect for the welfare and dignity of others, including patients of agency, as well as staff and volunteers.
Must display a non-judgmental acceptance of all patients/volunteers/staff/co-workers.
Establish and maintain good rapport in working relationships.
Display appropriate and consistently positive attitude.
Remain composed during stressful situations.
Always employ strategies of problem solving and smart, efficient solutions identifying new and improved ways of delivering the highest quality services to agency patients.
Ask for help when you need it.
Maintain patients and agency confidentiality at all times.
AAP/EEO STATEMENT Bethesda Health Clinic and Hangers of Hope provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Bethesda Health Clinic and Hangers of Hope complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
This position description is intended to be a tool to describe the primary purpose of the job and the key duties and responsibilities.
It may not be inclusive of all duties and job assignments.
Other job duties and responsibilities may be added, deleted and/or revised at the discretion of management.