About Us
Austin-based EVO Entertainment Group is driving the evolution of entertainment as the nation’s leading and largest operator of cinema-entertainment centers, with a portfolio of brands that includes EVO Entertainment, EVO Cinemas, EVO Live, Elevate Rewards, Times Square Grand Slam and ShowBiz Cinemas.
The organization creates experiential entertainment destinations that offer a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars, while serving elevated cuisine from their scratch-kitchens and bars.
The company employs 1,200-plus cast members and entertains 8 million-plus guests annually across 172 cinema screens, 151 bowling lanes, and more than 50,000 square feet of gaming and attractions space.
With a relentless focus on an elevated guest experience, EVO has a way to play for all ages.
Job Description
The Assistant Manager assists with the overall operation and maintenance of the venue.
They are responsible for every job function in the venue and as such must be able to personally perform and train others in every job function.
They also support with team members' training and excellent guest services.
Responsibilities include but are not limited to:
Trains, coaches and develops team members in their specific job functions
Assists with interviews, hiring and onboarding
Inspects building (including parking lot and lawn), and equipment conditions
Initiates repair and maintenance on building, property and equipment according to company policy
Organizes and conducts team meetings and training sessions
Monitoring risk management as it pertains to venue, i.
e.
, team member and guest safety, loss prevention, emergency situations, and the proper handling, reporting and investigating of accidents.
Ensuring team members meet EVO Entertainment guest service standards by performing daily opening, closing, operational, and administrative duties and proper staffing in each area
Working effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners
Performs other related duties as necessary or assigned
Skills + Abilities included but are not limited to:
Proven leadership and motivational skills
Strong written and verbal communication skills
Strong decision-making skills
Equally comfortable communicating, negotiating, and working with guests, peers, direct reports, vendors or partners
High guest satisfaction expectations and focus
Resourceful problem-solving skills
Self-motivated and results driven
Strong organizational and time management skills with the ability to multitask and delegate projects and tasks simultaneously
Holds self and others accountable to consistently maintain high-performance standards
Education + Experience:
Must be at least 21 years old
Bachelor’s Degree in hospitality, management or related field preferred
Minimum 1 year of dining theater, entertainment center or restaurant operations management experience in high-volume operation
Minimum 1 years of F&B management experience in a high-volume management role ideally with full-service bar and kitchen
Proven track record of operational excellence
Required state alcohol-server and Manager ServSafe Certification required
Availability to work during holidays, nights, and weekends with increased hours during peak times
Physical Requirements:
Prolonged periods of standing, walking, climbing stairs
Must be able to lift 50 pounds at times
Cast Member Benefits:
Competitive Pay and Growth
401(k) Retirement Plan
Medical, Dental, Vision, and Vol Life Insurance
Pet Insurance
Paid Time Off
Cast Member Perks - discounts on Movies, Attractions, and F&B!
EVO Entertainment Group is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.