Program Supervisor V

Program Supervisor V Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthard workers who believe in the value of each other, teamwork, and inclusivity? HSCS is dedicated to building a diverse community atmosphere where employees feel valued, supported, and accepted while providing specialized care for Texans in need.
If providing hope and healing through compassionate, innovative, and individualized care interest you, we welcome your application for the position below.
The Program Supervisor V works under the direction of the Program Director to ensure assigned units are safe, compliant with policy and regulatory standards, and meets patient needs.
Performs highly complex (senior-level) administrative and supervisory program work.
Work involves monitoring progress regarding goals and objectives; developing program guidelines, procedures, and policies; problem solving ways to meet program goals and patient needs;; and coordinating program activities.
Supervises the work of others.
Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
Such participation may require an alternate shift pattern assignment and/or location.
Essential Job Functions: Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Provides formal/informal supervision and support to unit staff in accordance with facility procedures to ensure the effective delivery of needed services (health, safety, individual support planning, etc.
).
Implements Performance and Conduct Management system per facility guidelines in order to improve staff performance, attendance and work behavior.
Assists Program Director in conducting performance evaluations of assigned staff in order to give employees timely feedback on their performance.
Monitors the implementation of unit staff, staff schedules, staff assignment sheets, leave approval, overtime utilization, etc.
in order to ensure adequate staff coverage.
Monitors the utilization of staffing resources to maintain fair distribution of overtime.
Follows facility procedures when granting/approving leave requests to ensure fairness.
Makes regular rounds/visits as required throughout the unit to monitor scheduled activities to ensure safety and cleanliness in the environment of care.
Monitors and enforces unit compliance with internal and external audits and plans of correction.
Monitors the reduction of abuse, neglect and exploitation, unusual incidents, injuries and restraints through implementation of applicable facility procedures to ensure the health and safety of individuals served.
Serves as the Acting Program Director as needed.
Ensures that assigned staff participates in mandatory training in order to ensure staff competence and development.
Ensures compliance with all Centers for Medicare and Medicaid (CMS) conditions of participation, Life Safety Code regulations and continuous compliance with Joint Commission standards.
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
Such participation may require an alternate shift pattern assignment and/or location.
Knowledge Skills Abilities: Knowledge of Centers for Medicare and Medicaid (CMS) and Joint Commission Standards, facility and departmental policies and procedures, Performance and Conduct Management and record-keeping procedures.
Knowledgeable in the use of computers, Microsoft Office software and other business software, copiers, printers and fax machines.
Proven ability to communicate verbally and in writing in a clear and concise manner, with the ability to direct and instruct.
Ability to work independently, to work cooperatively in a teamwork situation, to work harmoniously in general with co-workers and plan, assign and supervise the work of others.
Ability to establish goals and objectives, solve problems, make decisions, and use good judgment when dealing with critical incidents.
Knowledge of basic residential services, program planning and training techniques.
Ability to react calmly and quickly in emergency situations.
Knowledge of facility policies, HHSC regulations, Life Safety Code, CMS and Joint Commission applicable building standards, etc.
Knowledge of CMS and Joint Commission standards relating to restrains with the ability to appropriately apply this knowledge as needed.
Ability to prioritize assignments and meet work deadlines.
Knowledge of program planning and training techniques.
Registration or Licensure Requirements: None Initial Selection Criteria: One year experience in supervising others.
One year experience working in a mental health environment.
Graduation from an accredited four-year college or university with major course in Social work, psychology, social service or related field, generally preferred.
Experience and education may be substituted for one another.
Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, and HHS OIG list of Excluded Individuals/Entities.
Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
Waco Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position.
The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required.
According to the Centers for Disease Control and Prevention, healthcare workers are at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza.
All these diseases are vaccine preventable.
Vaccines may be provided.
As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals.
In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747.
HHS agencies use E-Verify.
You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.
If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
MOS Code: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position.
All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.
For more information see the Texas State Auditor’s Military Crosswalk at https://www.
hr.
sao.
state.
tx.
us/Compensation/JobDescriptions.
aspx.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS HHS agencies use E-Verify.
You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.
If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.