Area Director

Full Job Description The Area Director reports to Regional Director and is responsible to oversee business operations to include, operations and compliance management, talent management, client and staff experience in the assigned geographical area.
The Area Director will strive for excellence in all areas and help ensure Right at Home is the premium agency in all areas they operate.
ROLES AND RESPONSIBILITIES Be responsible for bringing clarity, autonomy, and results to the assigned team.
Own and hold others accountable to the metrics of all assigned territories and achieve or exceed growth goals and metrics.
Ensure legal compliance regarding Personal Assistance Services (PAS) Ensure assigned territories align with Right at Home’s mission, vision, and values.
To develop and refine key operations and HR processes, people, and the territory for anticipated growth.
Partner with Regional Director in hiring, onboard and training all new full-time staff.
Oversee regional budget and work closely with leadership staff to forecast each year’s budget based on projected growth and needs of the territories.
Oversee the Profit and Loss metrics for the assigned territories.
Interpret Right at Home programs and policies as appropriate to clients and members of the community.
Address key issues that arise in the territories and act as a coach and an advisor to the assigned Case Management team.
Conduct frequent field audits to ensure quality standards are being met in all areas.
Act as a liaison between the operations and marketing teams for the assigned territories.
Provide and/or prepare reporting to upper management on the health of the territories.
Collaborate with other Area Directors to help resolve and problem solve issues in conjunction with the Regional Director.
Responsible for contributing to the overall mission of Right at Home & following all Core Values.
KNOWLEDGE, SKILLS AND ABILITIES Graduated from High School with your diploma.
Bachelors degree.
1+year experience Sr.
Case Manager role or leadership role in the Healthcare Industry.
Must complete HHS Training for appropriate category(ies) of license.
Working knowledge of HIPAA.
Communicates on an intermediate level with others (internally and externally) to provide, exchange, or verify information, answer inquires, address issues, or resolve problems or complaints.
Tracks, monitors, plans, coordinates, or schedules activities at an intermediate level to ensure deadlines or requirements are met.
Ability to make recommendations to address and resolve issues.
Ability to effectively communicate in writing, verbally and make presentations to internal and external staff.
Ability to effectively deal with diverse groups and individuals and to maintain working relationships.
Ability to organize workload and set priorities.
Proficient in Microsoft Office software: Excel, Word, PowerPoint, Teams and Outlook.
Knowledge and skill in records administration and maintenance.
Skill in developing office policies and procedures.
Ability to critically think and problem solve with multiple issues at once, good prioritization skills Job Type: Full-time Pay: $65-$75K depending on experience Benefits: Paid time off Paid Holidays 401(k) Individual Coverage HRA