Director of Quality and Compliance

Overview: The Director of Quality and Compliance leads a team who is responsible for promoting a culture of improvement within the 4Kids4Families network by monitoring the quality and regulatory compliance of network providers and providers from whom ancillary services are purchased.
Responsible for contracting with service providers, conducting routine audits of work being performed, sharing findings with internal and external stakeholders, and partnering with network providers to develop improvement plans.
Benefits Include: Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
Parental Paid Leave Retirement savings plan with company match.
Paid time off and holiday pay.
Mileage reimbursement.
Tuition reimbursement available.
Company sponsored learning and development Responsibilities: Other duties may be assigned as necessary.
Acts as secondary LCPAA providing oversight of compliance with regulations & Minimum Standards.
Oversees collection and execution of contracting documents and requirements with service providers.
Oversees auditing and monitoring of network providers according to the terms of their contract.
In coordination with Analytics team, prepares and presents scorecards for individual network providers and the SSCC network.
Facilitates and oversees performance improvement plans and meetings with service providers.
Oversees facilitation of CPD training programs and Individual Training Plans, coordinating with DFPS as needed to meet contract requirements.
Secures appropriate resources for the CPD training program, including trainers, mentors, consultants, and training material as needed.
Ensures the maintenance of Individual Training Plan records, including attendance, training completion, assessments, mentor programming, and competency.
Conducts internal audits according to agency quality assurance standards.
Participates in and accommodates external auditors along with providing necessary correction when required.
Provides regular supervision for staff.
Is knowledgeable of audit deficiencies and facilitates the correction with the appropriate staff.
Responsible for operating within an approved budget.
Maintains and encourages a healthy staff environment and culture.
Conducts annual evaluations of appropriate staff members.
Participates in hiring and termination procedures.
This position is subject to providing direct supervision to youth that are placed by the SSCC.
At times, they may be required to provide supervision to a youth that has not had placement located, and therefore, serve in a caregiver capacity until a licensed placement is found.
Perform all duties within contract, state and federal regulations, company policy, and COA standards.
May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.
Qualifications: Bachelor’s degree from accredited college or university required.
LCPAA license required.
Master’s degree preferred.
At least three (3) to five (5) years of experience working with children in the child welfare industry and two (2) to three (3) years of progressive supervisory and administrative experience.