*About us:*
Partners Management Group is the premiere property owner association management company for condominium and homeowner associations.
With over 25 years of property management experience, our dedicated team enhances community experiences through positive resident relations, transparent financial management, and capable asset management.
We provide local, professional services that create value for our clients.
*JOB DESCRIPTION:*
As a face of Partners Management Group, the Concierge is essential to the company's reputation and personalized client experience.
Professional etiquette (verbal, non-verbal & written), confidentiality and having a solution-oriented approach are defining characteristics of a successful Concierge.
This role will also perform other duties & responsibilities consistent with the position & as assigned by the Lead Concierge or Community Manager.
*RESPONSIBILITIES:*
* Greeting clients, owners, and residents in a friendly and professional manner
* Provide excellent customer service by addressing client, owner and resident inquiries and resolving any issues or complaints
* Developing and fostering relationships with clients, vendors, and visitors.
* Control and maintain access to the building
* Serve as gatekeepers of emergency protocol
* Maintain a clean and organized front desk area
* Coordinate with other departments to ensure smooth operations and resident satisfaction
*KEYS TO SUCCEED:*
* Team Player
* Professional
* Organized
* Effective Communication, both Written and Verbal
* Computer and Record Keeping proficiency to research as well as maintain logs, forms and task lists
* An understanding of proper emergency responsiveness and an ability to remain calm but act quickly during an emergency
* Reliability and Schedule Flexibility (Weekends required and Holidays may be required)
* Ability to stand, sit, and/or walk for extended periods of time.
* Ability to lift up to 50lbs.
*EDUCATION AND EXPERIENCE REQUIREMENTS:*
* Previous experience as a front desk agent or in a similar customer service role is strongly preferred
* High school diploma or equivalent education
_Note:_ This job description is intended to provide a general overview of the position.
Duties, responsibilities, and requirements may be subject to change based on organizational needs.
Job Type: Part-time
Pay: $12.
00 - $13.
00 per hour
Expected hours: 16 per week
Schedule:
* Evening shift
* Weekends only
Application Question(s):
* Are you willing to submit to a background check?
* Are you willing to submit to drug testing?
* Are you available to work weekends?
Experience:
* Customer service: 1 year (Required)
Shift availability:
* Night Shift (Required)
Work Location: In person
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